When browsing our site, you are required to log in with your Username and password provided by your administration staff or by staff of DreamFly Travels.
As a DreamFly Travels site member, administration staff can choose to complete a traveler's online profile by providing us with travel preferences, frequent traveler or affinity numbers, credit card billing information, and other personal information. This information is primarily used to assist you in making reservations quickly without having to type in the same information repeatedly. In order to purchase travel and/or related services through our site, the user must provide us with personal information such as your name, Payment Method Credit/Advance Float or credit card number and expiration date, credit card billing address, Date of Birth in case of a child, telephone number, e-mail address, and the name or names of the person(s) traveling. We may also ask you for other personal information, such as your frequent traveler numbers. We require this information to share with service providers like airlines, hotels, etc., to process, fulfill, and confirm your reservations and transactions and keep you informed of each transaction's status. If you are making a reservation for one or more travelers other than yourself, you must confirm and represent that each of these other travelers has agreed, in advance, that you may disclose their personal information to us.
We automatically log generic information about your computer's connection to the Internet, which we call "session data," that is anonymous and not linked to any personal information. Session data consists of things such as IP address, operating system, and type of browser software being used and the activities conducted by the user while on DreamFly Travels website. An IP address is a number that lets computers attached to the internet, such as our web servers, know where to send data back to the user, such as the pages of the site the user wishes to view. We collect session data because it helps us analyze such things as what items visitors are likely to click on most, the way visitors are clicking through the site, how many visitors are surfing various pages on the site, how long visitors to the site are staying, and how often they are visiting. It also helps us diagnose problems with our servers and lets us better administer our systems. Although such information does not identify any visitor personally, it is possible to determine from an IP address a visitor's Internet Service Provider (ISP), and the approximate geographic location of his or her point of connectivity.
When you reserve or purchase travel services through DreamFly Travels, we must provide certain of your personal information to the airline, hotel, car-rental agency, travel agency, or other involved third party to enable the successful fulfillment of your travel arrangements. However, we do not sell or trade individual customer names or other personal information to third parties without the consent of the user. DreamFly Travels uses non-personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analysis of the collective characteristics and behavior of our customers and visitors, and by measuring demographics and interests regarding specific areas of the DreamFly Travels website. Information such as credit card details and net banking details are usually collected directly by the Payment Gateways and Banks and not by DreamFly Travels. These details if stored or retained by us are shared only with government/statutory/security agencies to screen for fraudulent activities and with third parties only for the purpose of Cash Back & Discounts, Chargebacks, if applicable.
All payments on the DreamFly Travels site are Verisign SSL secured. This means all personal information you provide to DreamFly Travels is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. The same process happens when you make travel purchases on the DreamFly Travels site.